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My Services
Cold Calling
Target Group Definition & Segmentation
Together, we identify which customer groups are relevant – focused, realistic, and strategic.
Research & Lead Generation
High-quality, manual lead research – no generic databases, only truly relevant contacts.
Preparation & Structuring of Outreach
Development of a custom call setup with a clear, efficient approach.
Cold Calling (Outbound)
Direct outreach to potential clients – professional, respectful, and to the point.
Lead Qualification in Setting Calls
Initial calls to assess needs, clarify goals, and evaluate lead relevance.
Appointment Setting for Sales or Follow-up Calls
Scheduling of qualified meetings for consulting or demo calls.
Follow-ups & Reminders
Structured, well-timed follow-ups – via phone or email, with a personal touch.
Detailed Documentation & Handover
Clean handover of leads, including call summaries, insights, and status updates in your CRM or preferred format.
Regular Alignment & Reporting
Weekly check-ins, performance reviews, and ongoing optimization loops.
Account Management
Onboarding Support & Initial Contact
Seamless handover and a structured start to the customer relationship.
Development & Support of Existing Clients
Ongoing account management, proactive communication, and customer retention.
Identifying and Leveraging Upselling & Cross-Selling Potential
No pressure – but always with a strategic eye for opportunity.
Regular Check-ins & Feedback Conversations
Building personal connection, trust, and open dialogue.
Reactivation of Inactive Clients
Careful analysis, targeted outreach, and reactivation with a sense of proportion.
Capturing & Sharing Client Insights Internally
Turning conversations into actionable knowledge for your team and business.